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Hanoi Hotels » Starwood Sheraton Hanoi Hotel

Signature™ recommends the best hotels with best values

HOTEL OVERVIEW

City: Hanoi City

Location: by West Lake

Hotel Category: 5 star deluxe

Room Rates: Upon request

Book this hotel: Email us

 

Just a 10-minute ride north of town, this smart, upscale hotel sits on a peninsula jutting out into Hanoi's picturesque West Lake in a neighborhood popular with the local expat community (which means good restaurants and services in the area). The hotel makes up for any inconvenience to town by being completely self-contained, with fine dining options and hotel services that cover all bases, from local touring to business support. Rooms are done in an ultratidy, contemporary style typical of Sheraton hotels, certainly nothing to write home about but cozy and familiar. All rooms have fine views of the lake. Bathrooms are large, with big bathtubs, separate glass shower, and fine wood and granite detail. In-house dining is tops, and transport to town is available 24 hours.

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GUEST ROOM SERVICE

Sheraton Hanoi Hotel boasts 299 spacious guest rooms, including 16 suites. A traditional-style décor with a local Vietnamese and French colonial influence, high ceilings, and large bay windows with spectacular views of West Lake give each room a warm, comfortable feeling.

Experience the celebrated “ahhhh” of the Sheraton Sweet Sleeper(SM) Bed. Enjoy some time for pure indulgence in the luxurious black marble bathrooms with separate bathtub. The large working area, writing desk, and High Speed Internet Access help you stay connected to those back home.

Located on Levels 15 - 18, our Club Rooms and Executive Suites feature butler service and complimentary Internet access. Guests on our Club floors also enjoy access to the 24-hour Executive Club Lounge, located on Level 17. In the lounge you’ll enjoy continental breakfast, evening drinks and canapés, and refreshments throughout the day. Internet stations provide complimentary High Speed Internet Access and wireless Internet access is also available as well as a private meeting room.

Our Executive Suites provide more room to relax and work thanks to the spacious living room and extensive views of West Lake. The suites also feature king-sized Sheraton Sweet Sleeper(SM) Beds and marble bathrooms.

Great when traveling for business or pleasure, the two spacious Ambassador Suites and one Presidential Suite, located on Levels 17 and 18, all feature an outdoor terrace and separate living room with sofa and entertainment system.

Situated on Level 18, the Imperial Suite is our most prestigious suite. Handcrafted furnishings, convenient in-room amenities, and professional services have been orchestrated to create a truly memorable experience. A large plasma screen television is in both the living room and master bedroom, and a large dining table is ideal for entertaining.

All guests staying in our suites enjoy unlimited access to the Executive Club Lounge.

  • Lake View Room
  • High Speed Internet Access in All Guest Rooms (Charge)
  • Executive Club Level Room
  • Separate Bath and Shower Stall
  • Non-Smoking Room
  • Iron/Ironing Board
  • The Sheraton Sweet Sleeper Bed
  • Suites Available
  • Connecting Rooms Available
  • International Direct Dialing
  • Wireless High Speed Internet Access in All Guest Rooms (Charge)
  • Bathroom Telephone
  • Telephone
  • Cribs
  • In-Room Electronic Safe
  • Hairdryer
  • Satellite Channels
  • Signature Bath Amenities
  • Coffee and Tea Maker
  • Wake-up Service
  • Grab Bars In Bathroom
  • Adjoining Rooms
  • Air-Conditioned Room
  • Alarm Clock
  • Outlet Adaptors
  • Cable Channels
  • City View Room
  • Turndown Service
  • Direct Dialing
  • Starwood Preferred Guest Room
  • Free Daily Newspaper (Local)
  • 24-Hour Room Service
  • Refrigerator
  • Individual Climate Control
  • Rollaway Beds
  • Handicap Accessible Room
  • Free High Speed Internet Access in Club Lounge
Some of the amenities above may not be available in all rooms. Fees on certain amenities/services may apply.

FEATURES & FACILITIES

Sheraton Hanoi Hotel offers a wide range of recreational choices.

Our fully equipped health and fitness center features extensive cardio and weight training equipment. Enjoy the ultimate in relaxation at the Bellissima Saloon & Spa where our experienced therapists will re-energize you with a variety of treatments. Or if you prefer to relax in the open air, the outdoor swimming pool with sweeping views of West Lake creates a great setting to refresh body and mind.

Wireless High Speed Internet Access is available in the lobby, conference rooms, and Executive Club Lounge. It’s also found at the Link@Sheraton experienced with Microsoft, an exclusive area adjacent to Lobby Lounge where you will find a number of workstations, international magazines, plasma televisions, and games. It’s a great meeting and gathering place for those who wish to connect with those that matter most.

Our concierge and travel desk can arrange tours of Hanoi, theatre outings, and shopping excursions. If you should desire, request our private hotel limousine to travel in style.

Hotel Services

  • Complimentary Fitness Facility

  • Lighted Outdoor Tennis Court

  • Free Parking Facilities

  • Business Center
  • Dry Cleaning Service
  • Laundry/Valet Service
  • Wireless High Speed Internet Access in Public Areas (Charge)
  • Wireless High Speed Internet Access in Business Center by Request (Charge)
  • Massage Treatments
  • Billiards
  • Limousine Service
  • Cash Machine (ATM)
  • Live Entertainment
  • Free Shuttle Service to Downtown (Limited)
  • 24-Hour Concierge Service
  • Luggage Storage
  • Babysitting Service
  • 24-Hour Room Service
  • Gift Shop
  • Sauna
  • Jewelry Shop
  • Jacuzzi
  • Outdoor Swimming Pool
Some of the services and facilities above may not be available on a 24-hour basis or without advance request. Fees on certain facilities/services may apply.

The Oven D’Or offers an informal and relaxed environment with an international buffet and à la carte menu, including European and Vietnamese specialties. Amazing dessert buffets and creations by the executive chef are our specialty.

 

Hemisphere’s, our signature restaurant, offers a creative and unique fusion of Vietnamese cuisine. The extensive menu includes an array of local and imported produce including seafood. Dine inside or outside on the terrace overlooking West Lake.

 

Nutz Bar is a lively bar and restaurant with a great atmosphere and a menu of gourmet pizzas and other snacks. Here, the mood changes from an informal dinner venue to a vibrant night spot with live entertainment, salsa, and West Coast swing.

 

The Lobby Lounge is the focal point of our magnificent reception area. This warm and inviting lounge offers a place to relax, unwind, and enjoy a cocktail, snack, or elegant afternoon tea after a busy shopping day or a city excursion.

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*** RS™: Recommended by Signature™

*** Note: Service apartments are ideal for family and for those who want to have long stay.